Shipping and processing

At Purple hair Clinic, we are committed to providing you with the best of the best! This commitment is not just for our products but the process of getting your product to you as well.

STANDARD PROCESSING
We process Monday through Friday with the exclusion of US federal holidays. Your order will be processed within 3 to 5 business days. Orders must be placed by 12:30 pm EST to ship out the same day. No shipping is done on the weekends or holidays. All orders including those who have ordered with overnight shipping that is received over the weekend will be processed and shipped the following business day.

STANDARD SHIPPING
We ship Monday through Friday with the exclusion of US federal holidays. Our standard shipping is delivered via FedEx and takes 3 - 5 business days to deliver on the East Coast and 4 - 7 days on the West Coast unless you have a P.O Box.

OVERNIGHT SHIPPING
We now offer overnight shipping. This means that if the order is received by 12:30 pm EST to be processed and shipped overnight to you. Overnight orders placed over the weekend will be shipped on the following business day.

SALE PROCESSING
During major sales processing, times are increased to 7 to 10 business days due to the high volume of orders. We still process Monday through Friday with the exclusion of US federal holidays. All orders including those who have ordered with overnight shipping that is received over the weekend will be processed and shipped the following business day.

SALE SHIPPING
We ship Monday through Friday with the exclusion of US federal holidays. Our standard shipping is delivered via FedEx and takes 3 - 5 business days to deliver on the East Coast and 4 - 7 days on the West Coast unless you have a P.O Box. Orders are not sent out We thank you in advance for your patience with us as we process and ship your order swiftly and accurately.

ROUTE SHIPPING PROTECTION
We take full responsibility for your products when they are in our care. We do not control the method in which your products are delivered once responsibility is handed over to the shipping company. But Route shipping protection can give you peace of mind when ordering, adding Route protection to your order covers your package if it is lost, stolen, or damaged during transit.
We recommend making your hair appointment with these time frames in mind. Happy shopping.