Booking Policy

At Purple Hair Clinic, we are committed to providing top-notch service and personalized experiences for our customers. To ensure a smooth and enjoyable process when booking appointments for our wig services, we have established the following policy:

Appointment Booking Process:

Scheduling Appointments:

All appointments for our wig services must be scheduled in advance.
Appointments can be booked through our website, by phone, or by visiting our clinic during operating hours.

We kindly request a minimum notice of 24 hours for appointment bookings to allow us to adequately prepare for your visit.

Appointment Types:

We offer the following types of appointments for our wig services:

• Wig Viewing and Try-On: Perfect for exploring our wig collection and trying on different styles to find the perfect fit.
• Custom Wig Consultation: Tailored consultations for clients interested in having a wig customized to their preferences.
• Wig Installation: Appointment for professional wig installation services.
• Appointment Duration:

Each appointment is allocated a specific duration to ensure that we can provide the highest level of service to all our clients.

The duration of each appointment varies depending on the type of service booked.

Late Arrivals:
We understand that unforeseen circumstances may arise. However, if you anticipate being late for your appointment, we kindly request that you notify us as soon as possible. Please note that if you arrive late for your scheduled appointment, the duration of your appointment may be shortened to accommodate other clients.
Cancellations and Rescheduling:
If you need to cancel or reschedule your appointment, we ask that you notify us at least 12 hours in advance. Failure to provide sufficient notice for cancellations or rescheduling may result in a booking fee or forfeiture of your deposit, if applicable.
Group Appointments:
For group appointments or consultations involving multiple individuals, please inform us in advance so that we can make appropriate arrangements to accommodate your group.
Confirmation:
Upon successful booking of your appointment, we will send a confirmation email or SMS to you. Please review the details of your appointment carefully and notify us immediately if any changes are required.

By adhering to this appointment booking policy, we aim to streamline the booking process and ensure a positive experience for all our clients. If you have any questions or require further assistance, please feel free to contact us.

Thank you for choosing Purple Hair Clinic. We look forward to assisting you with your wig needs.